FAQ

Got questions? We have answers.

Before your visit
What are your opening dates and times?
Opening for this summer will be at the end of June.

For specific schedules, visit our schedules and fares page.

How to get there?
We are located in the parking lot of Centropolis, behind Cineplex Odeon, close from Cosmodôme street and highway. Address: 2800 Ave du Cosmodôme, Laval, QC H7T 2X1

Free parking is available and we are located just outside.

Yes, several bus routes will take you to our site. We are located in the parking lot of Centropolis, behind Cineplex Odeon. Bus stop close from us are serviced by 60, 61, 66, 70 et 902.

Do I have to buy tickets in advance and how do I change them?
It is not mandatory to buy your tickets in advance. Tickets are always available at the door. However, it is recommended to buy them during busy periods such as the construction holiday.

No modification or ticket refund. If you cannot make it on the scheduled date of your visit, tickets will remain valid until closing.

Please note that the inflatable games are outdoors and therefore closed in the event of rain. You will be given a ticket for a visit at a later date if your ticket has already been purchased

If you have an unusual situation, contact us at [email protected]

How long should I plan for the visit?
The visit of the aviary last approximately 45 minutes. This is not a guided tour so the time spent is individual to each person. The activity begins with an optional cartoon of about 10 minutes for children under 10 years old. The aviary consists of 4 domes 7 meters in diameter. It’s quick to go around it if you don’t take the time to enjoy the butterflies. We have around 60 species of butterflies at one time in the aviary and hundreds of butterflies flying around so take the time to find them, interact and take pictures with the different species. Information panels are available and our employees will be happy to help you discover even more about butterflies. If you’re lucky, you might even see pinning of the cocoons. Follow us on Facebook to stay informed of arrivals.

 

The visit to the mirror maze is approximately 15 minutes. It is possible to do this more quickly, but most visitors do it more than once. The goal is to find the 5 butterfly friends as well as the evil Grubus hidden in the maze.

 

The visit to the inflatable games is limited to 45 minutes.

What should I bring?
Aviary:

  • You cannot bring strollers into the aviary. Please bring a baby carrier or use our strollers in the aviary for free.
  • You cannot bring food for the butterflies, flower sticks with nectar will be given to you to approach them.
  • You cannot bring food and drinks with the sole exception of a bottle of water. It is recommended that you bring a bottle of water as it is around 27 degrees in the aviary.
  • Leave your jackets and bags in the car because it is 27 degrees in the aviary, and you will be too hot to carry them. An unsecured locker room is also available to leave your personal belongings.
  • The space is wheelchair friendly and assistance dogs are accepted. No other animals are accepted.

 

Labyrinth:

  • You cannot bring food or drink as you must have your hands free.
  • As space is limited, do not bring large bags.
  • You cannot enter with a stroller or wheelchair as the space is too small.

 

Inflatable games:

  • Socks are mandatory. You cannot enter games with your shoes or bare feet.
  • Drinks and food are prohibited in the games. It is forbidden to bring your own drinks and food; slushes, bottles of water, mini-melts and popcorn are available on site.
  • Animals other than assistance dogs are prohibited.
  • The area with picnic tables is accessible to wheelchairs.
What is the difference between the Brossard Center and the Ephemeral Attractions?
What is the difference between the Brossard Center and the Ephemeral Attractions?

The Brossard center is a complete amusement center open year-round in a building in Quartier DIX30 with 5 activities while the pop-up centers are made up of domes and only certain activities are available. The Brossard center has higher prices as it is a complete amusement center including the interactive butterfly aviary, a play module with numerous stations, a mysterious mirror maze, wall climbing and palm trees and an indoor treetop course. The recommended age is 0 to 12 years old for the center, but people of all ages, even without children, can enjoy the place.

 

The Quebec City center has a butterfly aviary, a cinema room, a mirror maze and a neon 3D mini-golf course.

 

The Laval center has a butterfly aviary, a cinema room, a mirror maze and inflatable games.

 

Bfly stands out from other aviaries with a magical universe, perfect for taking family or couple photos. The place is perfectly suited to bring the magic of dreams to life for children with the educational cartoon. In addition, we participate with one of our suppliers, El Bosque Nuevo from Costa Rica, in the conservation of the rainforest and butterflies.

Do you accept groups and children's parties?
It is not possible for us to offer you a special room or personal entertainment for parties and groups. We do not offer group discounts as our offered price is already at the lowest possible price.

However, we will be happy to reserve places for you to visit together. You can contact us at [email protected] to reserve.

During your visit
Is the site well suited to my specific needs?
On arrival, it is important to leave your coat in the cloakroom because it’s very hot in the aviary and this reduces the risk of escape of butterflies which could hide in the clothes. We have a small cloakroom on site.

Our site is well suited for pushchairs and wheelchairs. It is easy to get around the whole center. Adapted toilets are available nearby by the ”Première Moisson”.

However, please note that personal strollers are not accepted in the aviary. You can bring your stroller for the visit in the cinema, but you will be asked to leave it in the stroller parking area just before entering the aviary. Small strollers will be lent to you free of charge inside to avoid butterflies escape.

For animals, only guide dogs are accepted for the visit. No other animals, including emotional support animals, are accepted. Present your proof upon arrival.

Autistic people are welcome at Bfly. Please note that it is recommended to bring sound suppressors and a cap or sunglasses for the visit as we have music in the aviaries and the light for the plants can be intense. If you need a place to relax, we will be happy to help you.

The visit is particularly recommended for children from 0 to 10 years old, but there is no age to enjoy exotic butterflies. We accept people of all ages, with or without children. 

How is the space suitable for families?
Our team is well trained to ensure the safety of your children, but please note that all children under 15 must be accompanied by an adult for the visit.

However, please note that personal strollers are not accepted in the aviary. You can bring your stroller for the visit in the cinema, but you will be asked to leave it in the stroller parking area just before entering the aviary. Small strollers will be lent to you free of charge inside to avoid butterflies escape.

The children will all be given a foam stick for the visit. It helps children a lot not to catch the butterflies with their hands. You will be shown how to pick up the butterflies with it at the entrance of the aviary.

What facilities are available on site?
We have picnic table available. We have slush and Mini-melts ice cream to eat. No food and drink is accepted in the aviary except a bottle of water.

Toilets are available nearby, by the ”Première Moisson”. 

We have a large shop to bring back souvenirs after your visit.

The aviary consists of 4 domes 10meters in diameter. It’s quick to go around it if you don’t take your time to enjoy the butterflies. We have around 60 species of butterflies at one time in the aviary and hundreds of butterflies so take the time to find them, interact and take pictures with the different species. Information panels are available and our employees will be happy to help you discover even more about butterflies. If you’re lucky, you might even see the pinning of the cocoons. Follow us on Facebook to stay informed of arrivals.

What is the difference between the Brossard Center and the Ephemeral Attractions?
What is the difference between the Brossard Center and the Ephemeral Attractions?

The Brossard center is a complete amusement center open year-round in a Quartier DIX30 building, while the pop-up centers have fewer activities.

The Brossard center has higher prices as it is a complete amusement center including the interactive butterfly aviary, a game module with many stations, a mysterious mirror maze, rock climbing on walls and palm trees and an indoor tree course. The recommended age is 0 to 12 years old for the center, but people of all ages, even without children, can enjoy. the place.

 

The Quebec City center has a butterfly aviary, a cinema room, a mirror maze and a neon 3D mini-golf course.

 

The Laval center has a butterfly aviary, a cinema room, a mirror maze and inflatable games.

 

Bfly stands out from other aviaries with a magical universe, perfect for taking family or couple photos. The place is perfectly suited to bring the magic of dreams to life for children with the educational cartoon. In addition, we participate with one of our suppliers, El Bosque Nuevo from Costa Rica, in the conservation of the rainforest and butterflies.

How can I give Bfly as a gift?
We have gift cards available on our website and in store. Get your gift card here that you can use in Laval, Brossard and Quebec.
Can I leave with cocoons or butterflies?
It is forbidden to leave with dead or alive cocoons or butterflies. This is for the safety of our environment in Quebec and the safety of our butterflies. You must leave any coats and jackets in the cloakroom, and you must leave your shopping bags at the checkout counter or with your coat. You will be asked to check carefully when leaving the aviary that you do not come out with butterflies unintentionally. You may be asked by our employees to check your pockets or bags, as they like to slip into the most unexpected places.

 

It is also not possible for us to give away or sell dead butterflies from our aviary.

 

You can buy frames and domes with butterflies without the risk of contamination in the store with prices from $39 to $69.

After your visit
How to contact customer service?
If you have questions that have not been answered here or you have a comment to make to our team, we will be happy to answer you by email at [email protected].
How to leave a good comment to our team?
If you are satisfied with your experience and want to share the magic, we invite you to write us a comment on Google here or just share with your friends on Facebook, Tiktok or Instagram.
How do I retrieve my lost items?
Lost items are kept for 2 weeks at the center. You can contact us by email at [email protected] to find out if we have found what you are looking for or come see us on site.
How are butterflies treated?
The wings of the butterflies are damaged:

The butterflies in the aviary are protected from their natural enemies such as large bodies of water in which the butterflies could drown or birds. As we offer a good quality of life to our butterflies, they live longer and therefore their wings have time to degrade. Don’t be sad, it proves that they had a long and beautiful life!

 

Plants are made of plastic:

Butterflies use plants for 2 reasons; feed and hide. We therefore have plants with natural flowers in the aviary to feed them and we offer them with a wide variety of space to hide and rest. Butterflies have no problem with whether the plant they use to land on is real or artificial.

 

Temperature and environment:

Butterflies are our collaborators. There are many logistical challenges that we must overcome to operate an exotic butterfly aviary. That’s why the temperature is kept above 25 degrees, because that’s their ideal temperature, but it’s also a lot of other things that we have to do backstage. Rest assured that we are doing everything we can to give them the best possible life so they can put on a great show for our customers.

 

We also participate in their conservation!

We participate with one of our suppliers in Costa Rica, in the conservation of the rainforest and butterflies in their natural environment. Butterflies are a gift, let’s protect them together.

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